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Getting started

How to use the SERPUPDATE Proxy dashboard

From signing up to pasting a proxy into your software takes a few minutes: top up your wallet, buy a key, copy its connection details. This page walks through every step with screenshots.

Create an account

Create an account page with email, phone number and password fields and the terms checkbox
The sign-up page.
  1. Click Buy proxies at the top of the home page, or open Create an account.
  2. Enter your Email, Phone number (used only for support when a key has a problem) and a Password of at least 8 characters.
  3. Tick the box to agree to the Terms of service and Privacy policy, then click Create account.
  4. Open the email we send and click the verification link. Next time, Sign in with this email and password.

The overview page

Once signed in you land on Overview: your wallet balance, how many keys are running, keys about to expire, total IP rotations and each key's current IP.

Overview page with the wallet balance, Top up and Buy a key buttons, stat tiles and the list of running keys
The overview page after signing in.
  • The left menu: Overview, My proxies, Wallet, Account and the Tools group (Proxy Tool, Check IP, User guide).
  • The top bar: the VI / EN language switch, your Wallet balance (the + tops it up) and Buy proxies.
  • Expiring soon lists keys that expire within 3 days, each with a Renew button.

Top up your wallet

Buying and renewing keys is paid from your wallet. Open Wallet to top it up.

Top up your wallet card with the amount slider, quick picks, balance after top-up, VAT and total
Choose how much to top up.
  1. Drag the slider or use a Quick pick (100k, 200k, 500k…). Each top-up is between 50,000 ₫ and 10,000,000 ₫.
  2. Check the Balance after top-up and the Total (10% VAT included), then click Pay.
  3. On the payment page, tick Issue a company VAT invoice if you need one, then choose Pay with bank transfer (VietQR).
Order summary: wallet receives, 10% VAT and total transfer
Your wallet receives the full amount; 10% VAT is added to the transfer.

Open your banking app and scan the QR code on the page, or transfer by hand using the details below. Every line has a copy button.

Transfer details: bank, account number, amount and transfer note, each with a copy button
The transfer details and the required transfer note.
Keep the transfer note exactly as shown. The money reaches your wallet automatically once the bank confirms it. Payment codes expire; if yours does, create a new one.

Buy rotating proxy keys

Open My proxies (or click Buy proxies). The Buy rotating proxies card is at the top of the page.

Buy rotating proxies card with daily, weekly and monthly plans, the key quantity and the order summary with the Buy button
Pick a plan and how many keys.
  1. Pick a plan: Daily, Weekly or Monthly. The longer the plan, the cheaper each day.
  2. Set the Number of keys with − / + (up to 50 keys per order).
  3. Check the Total and what is Left after purchase, then click Buy for …. It is paid from your wallet with no extra VAT, since VAT was charged on the top-up.

Your keys are ready at once. The Your new keys dialog lists them:

Your new keys dialog with a format picker, the key list, a copy button per key and Copy all
The keys you just bought, copied in the format your software needs.
  • Pick a format at the top right: host:port:user:pass (what most software takes), http://user:pass@host:port, socks5://user:pass@host:port or token:secret.
  • Click the copy icon on a line, or Copy all for the whole list.
  • Closing the dialog is fine: every key stays in My proxies.

Get the connection details

Each key is a card under My keys. Click the arrow at the end of a card to open its Connection details.

An open key card with its status, current IP, HTTP and SOCKS5 proxy URLs, host, port, user and pass fields, curl commands and the renew box
An open key card with every connection detail.
  • Proxy URL: paste a whole http://… or socks5://… line into software that takes a proxy URL.
  • Fields: for software that asks for Host, Port, User and Pass separately (GoLogin, AdsPower, browsers…). Port 8080 is HTTP, 1080 is SOCKS5.
  • Test: curl commands to run in a terminal; the answer is the proxy IP you are on.
  • The password is hidden; click Show password to see it. Copy buttons always copy the real password.
Software with nowhere to type a proxy password? Proxy Tool gives you a passwordless 127.0.0.1 address. Technical details (error codes, limits) are in the connection guide.

Rotate the IP

  • Click Rotate IP on a key card to move to a new IP. The new IP shows on the card at once; the connection details do not change.
  • Rotations are at least 60 seconds apart. Until then the button counts the seconds down (for example 35s).
  • If you do not rotate, the system moves the key to a new IP after at most 30 minutes.
  • IPs are assigned at random from Viettel, VNPT and FPT; if one does not suit you, wait 60 seconds and rotate again.

Renew or revoke a key

  1. Open a key card, enter the number of days in the Renew box (the price shows on the button) and click Renew · …. It is paid from your wallet.
  2. An expired key can still be renewed for 7 days: click Renew right on its card.
An expired key card with a Renew button
An expired key: Renew brings it back with the same token and password.

Renewing keeps the token, password and proxy URL, so nothing needs reconfiguring. More than 7 days after expiry a key can no longer be renewed, and you buy a new one.

The bin icon is Revoke key: the key stops working at once and cannot be restored. You are always asked to confirm first.

Manage many keys at once

Tick the box at the start of each card, or Select all. The action bar appears above the list:

My keys list with three keys selected and the action bar: format, Copy, Export, Rotate IP, Renew and Revoke
Three keys selected and the bulk action bar.
  • Copy / Export: the whole selection in the format picked beside them (host:port:user:pass, HTTP URL, SOCKS5 URL or a CSV file with key details).
  • Rotate IP (n): rotates every selected active key.
  • Renew: enter the number of days; the total shows on the button.
  • Revoke: revokes the selected keys (after confirming).
  • The filter by token, label or IP box and the status picker find keys fast in a long list.

Account and VAT invoices

Account page with the Profile, Security and VAT invoice tabs
The account page.
  • Profile: your account's email and username.
  • Security: change your password (at least 8 characters).
  • VAT invoice: your company details for electronic invoices.
VAT invoice details form with company name, tax code, invoice email and address
VAT invoice details.

Save the details once. Each time you top up, tick Issue a company VAT invoice; the electronic invoice is emailed within 1 business day of payment.

Built-in tools

  • Proxy Tool: a free Windows app to run keys and rotate the IP in one click, make passwordless proxies and give every app its own proxy. See the Proxy Tool guide.
  • Check IP: see an IP's network and location and bulk-check proxies (alive or dead, exit IP, latency).
  • User guide: these guides, right inside the dashboard.
My proxies page on a phone
The dashboard works on a phone too: the menu is behind the ☰ button at the top left.

Frequently asked questions

I transferred the money but my wallet has not changed?

Check the transfer note was exactly right. If nothing arrives within 30 minutes, email support@serpupdate.com with a photo of the receipt and your account email.

Is VAT added when I buy keys?

No. The 10% VAT is added once, when you top up; buying and renewing keys costs exactly the price shown.

Can I choose the network or province?

No. IPs are assigned at random from Viettel, VNPT and FPT nationwide. If one does not suit you, wait 60 seconds and rotate to another.

What happens when a key expires?

You can renew it for up to 7 days after it expires, keeping the same token, password and proxy URL. See also the refund policy and how to buy.

How many connections can one key handle?

Up to 200 concurrent connections per key, with unlimited bandwidth.